Hape factory was established in 1995 in Ningbo China which is 30min far from one of the world largest port. Hape’s strong advantages is on producing wooden toys, plastic sand toys, and Fabric toys. Hape has ICTI, BSCI certificate, and Gots for fabric. Hape have a very complete in house lab for physical testing, and work with BV, SGS,ITS, MTS, UL for testing and inspection. Hape have employee of 1000+, including 20+ toy designers, 30+ technical workers, 50+ QA & QC people. Hape offer not only OEM service to customer, but also do a lot of ODM business. Hape factory is well knowned as high quality, experienced technology skill and competitive price. Hape’s design and development is based on safety, easy assemble, good customer experience and innovation. During the past 25 years, Hape factory have worked with many famous brand, like IKEA, Lovevery, Pottery Barn Kids, Crayola, etc, we have been their trusted supplier for around 10 years. Hape’s sample lead time could be 3-10days which depends on how complicated on the design.
Little Room is one of Hape’s registered brand. Some of the customer do not have their own brand name or color box, Little Room is open to customer. In Little Room, there will be many designs can be customized.
Our goal is to be the best OEM & ODM manufacture for you.
1. Receive customer feedback
2. Differentiate feedback information classification and corresponding processing methods
Lack of quantity >
Look up the shipping data, if it is confirmed that it is under-shipped, arrange to reissue the quantity in the next batch
Missing parts >
Reissued in the next order
Lack of quantity >
Picture provided by the customer --- Reissued in the next batch of orders
Product weight >
Customer provides batch information and problem pictures --- Make improvement plan CAP --- Pay special attention to follow-Up production